Avalora for Hotels

Avalora, formerly VSR Cloud, provides a cloud phone system built for hotels, plus VAIA, an AI assistant that handles routine guest requests by voice, text, chat, email and WhatsApp.

What Is Avalora?

Avalora replaces legacy hotel phone systems with Cloud PBX for guest rooms, the front desk, back office and emergency calling. It connects to your PMS and other hotel systems.

Part of Operations

01

Cloud PBX for hotels

One phone system for rooms, front desk and admin teams.

02

PMS integration

Connects calls with hotel workflows.

03

VAIA AI assistant

Answers questions about reservations, dining, spa, transport and lost and found.

04

Lead capture

Handles reservation, sales, meeting and event inquiries when staff are busy.

How Hotels Use
Avalora

1. 01

   Replace an aging on-site phone system.

2. 02

   Take routine calls off the front desk.

3. 03

   Stop missing booking and event inquiries after hours.

FAQs

Frequently Asked Questions

CategoryHotel Operations Technology Related partnerKiotel Related partnerMews